Jump straight to the information you’re after by clicking either Before and After School Care or Holiday Programme below.
General Programme Information
Before and After School Care
-
All families must have an Enrolmy account to make bookings.
Each child requires a safety form including:
Two emergency contacts
School and classroom information
Any medical or behavioural needs
Custody arrangements (if applicable)
Shared care families: Both parents need to create their own separate Enrolmy profiles and complete their own safety form for their child.
Shared care bookings: Please contact our support office once your profiles have been set up, to assist with your booking.
Update any child information by editing their safety form through their Enrolmy profile.
Each term has a separate activity and must be booked individually. Teacher-only days are booked separately to your current term activity.
Early finishes (e.g., teacher conferences or last day of school) can be added to your current term activity booking.
Regular pricing applies only if at least four weeks are booked consecutively at one time.
Casual bookings can be made at short notice via Enrolmy. After 2:00 pm, bookings must be made by contacting the programme directly.
-
Invoices: Issued Mondays (a week in advance), due Friday. Payment information is on the invoice.
Direct debit from bank accounts and credit cards can be set up through your Enrolmy profile. Fees apply.
If applying for a WINZ OSCAR subsidy, indicate this when booking and contact our support office to start the process. See our WINZ OSCAR subsidy page for more details.
-
Meals provided: Breakfast (before school care) and afternoon tea (after school care). Ensure dietary requirements/allergies are listed on the safety form.
-
Absences: Contact the programme directly by text or voicemail on the day. Full charges apply unless the session is swapped to another day within the same week (contact support office before your original session starts).
Planned trips/appointments: Email the support office at least 5 business days in advance; a 50% holding credit can be applied.
Public holidays, teacher-only days, and school closures will be charged at normal rates for regular bookings.
Booking cancellations require five business days’ notice and can be done through your Enrolmy profile or by emailing support office (applies for both regular and casual bookings).
-
Sign-in/out: Parents must use the programme tablet to sign in/out their child. Children over 10 years old may sign themselves in/out once a signed “independent sign-in/out” form is given to programme. Contact support office or your programme for a copy of the form.
Only authorised pick-up persons listed on the child’s profile can collect children. Staff cannot release children to anyone not listed.
Drop-off and pick-up outside booked sessions:
Within operational hours (7.00am–5.30/6.00pm): booking moved to next timeslot and charged accordingly.
Outside operational hours: $1.00 per minute.
Holiday Programme
-
All families must have an Enrolmy account to make bookings.
Each child requires a safety form including:
Two emergency contacts
School and classroom information
Any medical or behavioural needs
Custody arrangements (if applicable)
Update any child information by editing their safety form through their Enrolmy profile.
Each holiday period is a separate activity and must be booked through Enrolmy.
Big kids trips are offered from time to time; these are a separate activity and must be booked through Enrolmy.
Some days have limited spaces, filled on a first-come, first-served basis. Waiting lists will be created, and parents notified via email to accept available spaces.
-
Invoices: Issued upon completion of your booking and due upon receipt. Unpaid bookings may be cancelled to make space for other families.
No refund policy applies: all holiday programme bookings are staffed and resourced in advance.
Where possible, bookings may be swapped to another day within the same holiday period if the support office is contacted prior to the original booking date. Please note that no credits or refunds will be provided if the new day is of lesser value.
If applying for a WINZ OSCAR subsidy, indicate this when booking and contact our support office to start the process. See our WINZ OSCAR subsidy page for more details.
-
Programme hours: 8:30 am – 3:00 pm (structured activities).
Before/after care available at additional fee (unstructured free play).
Afternoon tea provided for children booked after 3:00 pm.
Trip days: Buses depart 9:00 am; children must be at programme before this time.
-
What to bring:
School bag with packed morning tea and lunch, drink bottle
Winter: raincoat, warm clothes
Summer: sunhat, sunblock, togs + towel (for water days)
All property must be named
Dress appropriately for the day’s activities (e.g., walking shoes for Botanical Gardens).
Devices (phones, tablets, laptops, smart watches) are not permitted during programme. Devices needed for walking home can be safely stored by staff.
-
Sign-in/out: Parents must use the programme tablet to sign in/out their child. Children over 10 years old may sign themselves in/out once a signed “independent sign-in/out” form is given to programme. Contact support office or your programme for a copy of the form.
Only authorised pick-up persons listed on the child’s profile can collect children. Staff cannot release children to anyone not listed.
Drop-off and pick-up outside booked sessions:
Within operational hours: moved to next timeslot and charged accordingly
Outside operational hours: $1.00 per minute